Privacy Policy

Information we collect

We may collect personal information you provide directly, including your name, email address, organisation, role, project details, and any message you send to us by email.

We may also collect limited technical information about visits to this website, such as device, browser, approximate location, referring pages, and usage information, where this is provided by our hosting, analytics, security, or operational tools.

How we use information

Ch3rry Pi3 Ltd uses personal information to respond to enquiries, discuss potential engagements, provide consultancy services, manage client relationships, improve this website, protect our systems, and meet legal or administrative obligations.

We do not sell personal information. We only use information for legitimate business purposes, contract preparation or delivery, consent-based communications, and legal compliance.

Website analytics

We use Vercel Web Analytics to understand public page visits and selected actions such as following a link to Contact, opening an email action, or starting and preparing a consultation-request email. Vercel Web Analytics is configured without analytics cookies and uses anonymised website-usage data.

We do not send names, email addresses, free-text enquiry contents, uploaded filenames, private account activity, query strings, Clerk identifiers or confidential business information to public website analytics. Private, sign-in and unauthorised routes are excluded from this analytics integration.

Consultation request form

The consultation request form prepares a message in your own email application. The website does not receive or store the fields you enter before you choose to send that email. We record only non-personal form-state events such as whether the form was started and whether an email was prepared.

The public form does not accept document uploads. If documents are needed, we will first agree an appropriate sharing method and explain any relevant handling arrangements.

Sharing and suppliers

We may share information with trusted suppliers who help us operate the website, process enquiries, deliver services, host systems, send email, or maintain business records.

Where suppliers process personal information for us, they are expected to use it only for the relevant service and apply appropriate security measures.

Data retention and security

We keep personal information only for as long as needed for the purpose it was collected, including enquiry handling, service delivery, legal, accounting, reporting, and dispute-resolution requirements.

We use reasonable technical and organisational measures to protect personal information, but no online service can be guaranteed to be completely secure.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to our use of your personal information, and to request a copy of information we hold about you.

To make a privacy request, contact Ch3rry Pi3 Ltd using the contact details published on this website.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated date.